Privacy Policy
Last updated: April 2026
At Soni Jewellers, we are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have in relation to it.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact details — your name and mobile number, collected during sign-in via OTP.
- Order information — items purchased, scheme enrollments, and payment history.
- Feedback — any messages or reviews you submit through our feedback form.
- Usage data — pages visited and actions taken on our website, collected automatically.
2. How We Use Your Information
- To process and manage your gold savings scheme enrollment and payments.
- To send order confirmations and important account notifications via SMS.
- To respond to your enquiries and feedback.
- To improve our website experience and product offerings.
- To comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data with trusted service providers (such as SMS delivery or payment gateways) solely to operate our services, and only under strict confidentiality agreements.
4. Data Security
We use industry-standard security measures to protect your information. Your authentication is handled securely via OTP verification. We retain your data only as long as necessary for the purposes described in this policy.
5. Your Rights
You have the right to access, update, or request deletion of your personal data at any time. To exercise these rights, please contact us at:
6. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised date. Continued use of our website after changes constitutes acceptance of the updated policy.